Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to Airtel Kenya

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Middle East & Africa, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 07:58 AM UTC
Resolved
Ongoing
Duration
● 4h 2m
Detected by Pingoru
Jun 19, 2026, 07:58 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 19, 2026, 07:58 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 19, 2026, 08:38 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 19, 2026, 09:39 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jun 19, 2026, 11:39 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.