Twilio incident

SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 15, 2026 affecting SMS, Latin America, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 03:32 PM UTC
Resolved
Jun 15, 2026, 09:22 PM UTC
Duration
5h 50m
Detected by Pingoru
Jun 15, 2026, 03:32 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 15, 2026, 03:32 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 15, 2026, 04:36 PM UTC

    We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jun 15, 2026, 06:36 PM UTC

    We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  4. resolved Jun 15, 2026, 09:22 PM UTC

    The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.