Twilio incident
SMS Delivery Delays and Failures between a Subset of Twilio Short Codes and Multiple Networks in Ireland
Twilio experienced a minor incident on June 4, 2026 affecting SMS, Europe, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
SMS, Europe
Update timeline
- investigating Jun 04, 2026, 08:19 PM UTC
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Jun 04, 2026, 08:45 PM UTC
We have completed our investigation and determined that this event did result in a subset of customer's impact. We have contacted impacted customers to provide additional information about the incident.