Twilio incident
Voice Call Silent and One-Way Audio from a Subset of Twilio Phone Numbers to United Kingdom
Twilio experienced a minor incident on June 2, 2026 affecting Voice, Europe, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 02:59 PM UTC
Twilio customers may be experiencing voice call silent and one-way audio from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 02, 2026, 03:28 PM UTC
We have observed a recovery in voice calls from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 02, 2026, 03:29 PM UTC
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally. Invalid incident