Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to Movistar Chile

Minor Resolved View vendor source →
Started
Apr 22, 2026, 03:59 PM UTC
Resolved
Apr 22, 2026, 10:08 PM UTC
Duration
6h 9m
Detected by Pingoru
Apr 22, 2026, 03:59 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Apr 22, 2026, 03:59 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Apr 22, 2026, 04:06 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Apr 22, 2026, 05:06 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Movistar network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Apr 22, 2026, 05:33 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Apr 22, 2026, 07:38 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. resolved Apr 22, 2026, 10:08 PM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Movistar network subscribers in Chile is operating normally.

Looking to track Twilio downtime and outages?

Pingoru polls Twilio's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Twilio reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Twilio alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Twilio for free

5 free monitors · No credit card required