Twilio incident

SMS Delivery Delays from Twilio to Tigo Honduras

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 13, 2026 affecting SMS, Latin America, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 10:15 AM UTC
Resolved
May 13, 2026, 01:02 PM UTC
Duration
2h 46m
Detected by Pingoru
May 13, 2026, 10:15 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating May 13, 2026, 10:15 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring May 13, 2026, 11:18 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved May 13, 2026, 01:02 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.