Twilio incident

Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Other and Messaging Insights, which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 08:51 AM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
May 09, 2026, 08:51 AM UTC

Affected components

OtherMessaging Insights

Update timeline

  1. identified May 09, 2026, 08:51 AM UTC

    Our engineers have identified the issue that Customers Of Intelligent Alerts May Receive Notification with Latency About 1hour, and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 09, 2026, 09:12 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 09, 2026, 09:51 AM UTC

    Our engineers are continuing to investigate an issue where Customers Of Intelligent Alerts May Receive Notification with Latency About 1hour. We will provide another update in 2 hours or as soon as more information becomes available.