Twilio experienced a minor incident on April 21, 2026 affecting PHONE NUMBERS, lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2026, 12:21 PM UTC
Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Apr 21, 2026, 12:32 PM UTC
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 1 hour or when we have more details.
- investigating Apr 21, 2026, 01:31 PM UTC
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 2 hours or when we have more details.
- investigating Apr 21, 2026, 03:29 PM UTC
Our monitoring systems have detected a potential issue with Phone Number Port in. Our engineers have been alerted and are investigating. We will provide an update in 4 hours or when we have more details.
- resolved Apr 21, 2026, 07:32 PM UTC
The issue with Phone Number Port in. has been resolved and Phone Number Port In is operating normally at this time.