Twilio incident

SMS Delivery Delays from Twilio to Vodafone Netherlands

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 30, 2026 affecting SMS, Europe, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 10:23 AM UTC
Resolved
Sep 30, 2026, 02:20 PM UTC
Duration
3h 56m
Detected by Pingoru
Sep 30, 2026, 10:23 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Sep 30, 2026, 10:23 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 30, 2026, 10:53 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Sep 30, 2026, 12:02 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 30, 2026, 01:28 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Sep 30, 2026, 02:20 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in the Netherlands is operating normally.