Twilio incident
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
Twilio experienced a minor incident on September 11, 2026 affecting SMS, Europe, lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 10:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Sep 11, 2026, 11:14 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Sep 11, 2026, 01:19 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Sep 11, 2026, 02:54 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 11, 2026, 02:55 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Ireland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 11, 2026, 02:55 PM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.