Twilio incident

SMS Delivery Delays from Twilio to Pelephone Israel

Minor Resolved View vendor source →

Twilio experienced a minor incident on September 9, 2026 affecting SMS, Middle East & Africa, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 02:50 AM UTC
Resolved
Sep 09, 2026, 08:08 AM UTC
Duration
5h 17m
Detected by Pingoru
Sep 09, 2026, 02:50 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Sep 09, 2026, 02:50 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Sep 09, 2026, 02:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Sep 09, 2026, 03:58 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 09, 2026, 05:54 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Sep 09, 2026, 08:08 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.