Twilio incident
SMS Delivery Delays from a Subset of Twilio Short Codes to C-spire and Dish United States
Twilio experienced a minor incident on September 8, 2026 affecting SMS Short Code, North America, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2026, 08:34 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 08, 2026, 09:10 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 08, 2026, 09:19 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 08, 2026, 11:25 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States is operating normally.