Turnitin incident

Turnitin Service Incident - 23rd November 2023

Minor Resolved View vendor source →

Turnitin experienced a minor incident on November 23, 2023 affecting Turnitin.com and Turnitinuk.com, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 02:50 PM UTC
Resolved
Nov 23, 2023, 04:10 PM UTC
Duration
1h 19m
Detected by Pingoru
Nov 23, 2023, 02:50 PM UTC

Affected components

Turnitin.comTurnitinuk.com

Update timeline

  1. identified Nov 23, 2023, 02:50 PM UTC

    We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, you may find that you may encounter an error when attempting to download Similarity Reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

  2. resolved Nov 23, 2023, 04:10 PM UTC

    We’ve fixed it! Due to an unexpected service incident, you may have encountered an error when attempting to download Similarity Reports in Turnitin Feedback Studio today. We are pleased to advise that service has been restored. The incident occurred between the following times: November 22nd 14:30 PST - November 23rd 04:49 PST November 22nd 22:30 GMT - November 23rd 12:49 GMT November 23rd 09:30 AEDT - November 23th 11:49 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident.