Turnitin incident

Turnitin Service Incident - 1st April 2026

Minor Resolved View vendor source →
Started
Apr 01, 2026, 03:49 AM UTC
Resolved
Apr 01, 2026, 05:27 AM UTC
Duration
1h 38m
Detected by Pingoru
Apr 01, 2026, 03:49 AM UTC

Affected components

Turnitin LoginsNative website loginiThenticate Report Processing Time(v1) Similarity Reports GenerationDraft Coach Report Processing TimesiThenticate Report Processing TimeReport Processing TimeReport Processing TimeReport Processing TimeTurnitin Report Processing TimeTurnitin UK Report Processing Time(v2) Website Logins(v2) Similarity Reports Generation

Update timeline

  1. identified Apr 01, 2026, 03:49 AM UTC

    We’ve run into some issues. Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, you may experience a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check. Users accessing via an integration may have also been affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

  2. resolved Apr 01, 2026, 05:27 AM UTC

    We’ve fixed it! Due to an unexpected service incident, you may have experienced a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 31st March 20:00 - Tuesday, 31st March 22:11 BST: Wednesday, 1st April 04:00 - Wednesday, 1st April 06:11 AEDT: Wednesday, 1st April 14:00 - Wednesday, 1st April 16:11 We regret any inconvenience this may have caused if you were impacted by today’s incident.

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