Turnitin incident

Turnitin Service Incident - 4th May 2026

Started
May 04, 2026, 02:32 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
May 04, 2026, 02:32 PM UTC

Affected components

Report Processing TimeReport Processing TimeReport Processing TimeTurnitin Report Processing TimeTurnitin UK Report Processing Time

Update timeline

  1. identified May 04, 2026, 02:32 PM UTC

    We’ve run into some issues. Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users will encounter issues accessing reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck

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