Turnitin Service Incident - 30th April 2026

Update timeline

1. identified Apr 30, 2026, 06:29 PM UTC

   We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that assignments are displayed as undefined and inaccessible. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. identified Apr 30, 2026, 07:30 PM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Apr 30, 2026, 07:31 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Apr 30, 2026, 09:36 PM UTC

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 30th April 08:47- Thursday, 30th April 14:01 BST: Thursday, 30th April 16:47 - Thursday, 30th April 22:01 AEST: Friday, 1st May 01:47 - Friday, 1st May 07:01 We regret any inconvenience this may have caused if you were impacted by today’s incident.