Turnitin experienced a minor incident on May 3, 2024 affecting iThenticate Report Processing Time and (v1) Similarity Reports Generation, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 03, 2024, 10:10 AM UTC
We’ve run into some issues. iThenticate V1 and CrossRef are currently experiencing an unexpected service incident. During this time, you may find delays with Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved May 03, 2024, 12:00 PM UTC
We’ve fixed it! Due to an unexpected service incident, you may have experienced delays in Similarity Report generation when accessing via iThenticate V1 and CrossRef today. We are pleased to advise that service has been restored. The incident occurred between the following times: May 2nd 08:30 PDT - May 3rd 04:35 PDT May 2nd 16:30 BST - May 3rd 12:35 BST May 3rd 01:30 AEDT - May 3rd 21:35 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident.