Turnitin incident

Turnitin Service Incident - 18 June

Minor Resolved View vendor source →

Turnitin experienced a minor incident on June 18, 2024 affecting Turnitin.com and Turnitinuk.com and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 10:06 AM UTC
Resolved
Jun 18, 2024, 12:11 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 18, 2024, 10:06 AM UTC

Affected components

Turnitin.comTurnitinuk.comTurnitin LoginsTurnitin UK LoginsTurnitin Paper SubmissionsTurnitin UK Paper SubmissionsTurnitin Feedback Studio AccessTurnitin UK Feedback Studio AccessTurnitin Feedback Studio Grading AccessTurnitin UK Feedback Studio Grading Access

Update timeline

  1. investigating Jun 18, 2024, 10:06 AM UTC

    We’ve run into some issues. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. Users accessing these services via an integration may also be affected. During this time, users may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

  2. resolved Jun 18, 2024, 12:11 PM UTC

    We’ve fixed it! Due to an unexpected service incident, users of Turnitin and Turnitin UK may have experienced slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: June 18, 09:20 - June 18, 12:20 PDT: June 18, 01:20 - June 18, 04:20 AEST: June 18, 18:20 - June 18, 21:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.