Turnitin incident

Turnitin Service Incident - 18th November 2024

Minor Resolved View vendor source →

Turnitin experienced a minor incident on November 18, 2024 affecting iThenticate Report Processing Time and (v1) Similarity Reports Generation and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 06:39 AM UTC
Resolved
Nov 18, 2024, 06:39 AM UTC
Duration
—
Detected by Pingoru
Nov 18, 2024, 06:39 AM UTC

Affected components

iThenticate Report Processing Time(v1) Similarity Reports GenerationDraft Coach Report Processing TimesiThenticate Report Processing TimeReport Processing TimeReport Processing TimeReport Processing TimeTurnitin Report Processing TimeTurnitin UK Report Processing Time(v2) Similarity Reports Generation

Update timeline

  1. identified Nov 18, 2024, 03:46 AM UTC

    We’re experiencing some issues. Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck are currently experiencing an unexpected service incident. Users accessing these services through integrations may also be impacted. During this time, you may experience delays in Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

  2. resolved Nov 18, 2024, 06:39 AM UTC

    We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation. We are pleased to advise that the incident has been resolved. The incident occurred between the following times: PST: November 17th, 16:00 - November 17th, 22:30 GMT: November 18th, 00:00 - November 18th, 06:30 AEDT: November 18th, 11:00 - November 18th, 17:30 We regret any inconvenience this may have caused if today’s incident impacted you.