Resolved after 1 hour 6 minutes, affecting Dashboard, on July 16, 2026.
Our authentication provider has resolved the incident on their end, and dashboard logins have been fully operational since 10:08 UTC. Existing sessions and the database were unaffected throughout.
Affected components
Update timeline
- investigating Jul 16, 2026, 09:42 AM UTC
We're aware of issues affecting some customers who are logging into the dashboard. We're investigating and will provide an update shortly. Note that the database is not affected - this issue is limited to the dashboard.
- identified Jul 16, 2026, 10:05 AM UTC
Dashboard logins (Google, SSO, and email) are intermittently failing due to an ongoing incident at our authentication provider: https://status.workos.com/incidents/b52fkqjzcl20. We're monitoring and will update here.
- monitoring Jul 16, 2026, 10:14 AM UTC
Logins are succeeding again as of 10:08 UTC. Our authentication provider is still working through their incident, so some logins may be slower than usual. We'll continue monitoring until it's fully resolved.
- resolved Jul 16, 2026, 10:49 AM UTC
Our authentication provider has resolved the incident on their end, and dashboard logins have been fully operational since 10:08 UTC. Existing sessions and the database were unaffected throughout.
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