Turbopuffer incident

Degraded performance in aws-us-west-2

Resolved after 1 hour 33 minutes, affecting aws-us-west-2, on January 28, 2026.

monitoring Jan 28, 2026, 03:31 AM UTC

The region has fully transitioned back to Intel hardware and API response latency has returned to normal. We're monitoring to ensure that latencies remain stable.

Started
Jan 28, 2026, 02:39 AM UTC
Resolved
Jan 28, 2026, 04:12 AM UTC
Duration
1h 33m
Detected by Pingoru
Jan 28, 2026, 02:39 AM UTC

Affected components

aws-us-west-2

Update timeline

  1. investigating Jan 28, 2026, 02:39 AM UTC

    We're investigating reports of degraded performance in aws-us-west-2.

  2. identified Jan 28, 2026, 03:09 AM UTC

    We've identified a pathological performance issue when running on ARM hardware. We've shifted the region to run entirely on Intel hardware.

  3. monitoring Jan 28, 2026, 03:31 AM UTC

    The region has fully transitioned back to Intel hardware and API response latency has returned to normal. We're monitoring to ensure that latencies remain stable.

  4. resolved Jan 28, 2026, 04:12 AM UTC

    Latencies have remained stable.

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