Turbopuffer incident

Degraded performance in aws-us-west-2

Minor Resolved View vendor source →

Turbopuffer experienced a minor incident on January 28, 2026 affecting aws-us-west-2, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 04:12 AM UTC
Resolved
Jan 28, 2026, 04:12 AM UTC
Duration
Detected by Pingoru
Jan 28, 2026, 04:12 AM UTC

Affected components

aws-us-west-2

Update timeline

  1. investigating Jan 28, 2026, 02:39 AM UTC

    Status: Investigating We're investigating reports of degraded performance in aws-us-west-2. Affected components aws-us-west-2 (Degraded performance)

  2. identified Jan 28, 2026, 03:09 AM UTC

    Status: Identified We've identified a pathological performance issue when running on ARM hardware. We've shifted the region to run entirely on Intel hardware. Affected components aws-us-west-2 (Degraded performance)

  3. monitoring Jan 28, 2026, 03:31 AM UTC

    Status: Monitoring The region has fully transitioned back to Intel hardware and API response latency has returned to normal. We're monitoring to ensure that latencies remain stable. Affected components aws-us-west-2 (Operational)

  4. resolved Jan 28, 2026, 04:12 AM UTC

    Status: Resolved Latencies have remained stable. Affected components aws-us-west-2 (Operational)