Turbopuffer incident

Elevated 500s in region gcp-us-east4 due to transient unavailability of turbopuffer query nodes

Resolved after 2 hours 50 minutes, affecting gcp-us-east4, on January 28, 2026.

resolved Jan 28, 2026, 04:41 PM UTC

Service has returned to normal. The cause has been identified and is being addressed.

Started
Jan 28, 2026, 01:50 PM UTC
Resolved
Jan 28, 2026, 04:41 PM UTC
Duration
2h 50m
Detected by Pingoru
Jan 28, 2026, 01:50 PM UTC

Affected components

gcp-us-east4

Update timeline

  1. investigating Jan 28, 2026, 01:50 PM UTC

    Customers may notice a small number of their requests receiving a 500 response due to transient unavailability of turbopuffer query nodes. We have identified a probable cause and are moving to confirming and addressing it.

  2. monitoring Jan 28, 2026, 02:36 PM UTC

    We've identified the problem and taken action to stop customer impact.

  3. resolved Jan 28, 2026, 04:41 PM UTC

    Service has returned to normal. The cause has been identified and is being addressed.

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