Tungsten Automation Europe incident

[APAC] TotalAgility - Slow performance

Resolved after 39 minutes, affecting TotalAgility, on October 20, 2026.

resolved Oct 20, 2026, 07:12 AM UTC

The issue affecting TotalAgility has been resolved. Performance has returned to normal and jobs are processing as expected. Jobs that were suspended during the incident are being reprocessed. If you still see suspended jobs, please contact Technical Support.

Started
Oct 20, 2026, 06:32 AM UTC
Resolved
Oct 20, 2026, 07:12 AM UTC
Duration
39m
Detected by Pingoru
Oct 20, 2026, 06:32 AM UTC

Affected components

TotalAgility

Update timeline

  1. investigating Oct 20, 2026, 06:32 AM UTC

    We are investigating reports of slow performance and delayed job processing affecting. Some users may experience slow response times, errors, or delays in job processing. The service remains available. We are working to identify the cause and will post an update as soon as we have more information.

  2. resolved Oct 20, 2026, 07:12 AM UTC

    The issue affecting TotalAgility has been resolved. Performance has returned to normal and jobs are processing as expected. Jobs that were suspended during the incident are being reprocessed. If you still see suspended jobs, please contact Technical Support.

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