Tungsten Automation EMEA incident

Printix Client Proxy Issue

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on March 29, 2025, lasting 44d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2025, 06:18 PM UTC
Resolved
May 13, 2025, 08:48 AM UTC
Duration
44d 14h
Detected by Pingoru
Mar 29, 2025, 06:18 PM UTC

Update timeline

  1. identified Mar 29, 2025, 06:18 PM UTC

    We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy. We have paused auto-updates temporarily while we investigate. If you are experiencing issues with the client after upgrade please refer to the below article: https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce10/page/41012.html

  2. resolved May 13, 2025, 08:48 AM UTC

    This incident has been resolved.