Tungsten Automation EMEA incident

Printix - Intermittent Print Failures

Minor Resolved View vendor source →

Tungsten Automation EMEA experienced a minor incident on September 16, 2025 affecting Printix, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 07:09 AM UTC
Resolved
Sep 17, 2025, 02:36 PM UTC
Duration
1d 7h
Detected by Pingoru
Sep 16, 2025, 07:09 AM UTC

Affected components

Printix

Update timeline

  1. investigating Sep 16, 2025, 07:09 AM UTC

    We are aware of an issue which may be causing intermittent print failures or slow printing and are currently investigating.

  2. investigating Sep 16, 2025, 09:48 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 16, 2025, 10:30 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 16, 2025, 10:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 17, 2025, 02:36 PM UTC

    This incident has been resolved.