Tungsten Automation APAC incident

ASP - Slow Document Processing.

Minor Resolved View vendor source →

Tungsten Automation APAC experienced a minor incident on October 10, 2025 affecting AP Essentials, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 09:56 AM UTC
Resolved
Oct 10, 2025, 10:57 AM UTC
Duration
1h
Detected by Pingoru
Oct 10, 2025, 09:56 AM UTC

Affected components

AP Essentials

Update timeline

  1. investigating Oct 10, 2025, 09:56 AM UTC

    We are currently expecting slower processing times than expected. The issue has been identified, and a fix is being implemented.

  2. resolved Oct 10, 2025, 10:57 AM UTC

    The issue has been resolved, and all services are now operating normally. We apologise for any inconvenience caused and thank you for your patience.