Tungsten Automation APAC incident

AP Essentials slow processing in AU

Major Resolved View vendor source →

Tungsten Automation APAC experienced a major incident on April 21, 2026 affecting AP Essentials, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 07:03 AM UTC
Resolved
Apr 21, 2026, 08:22 AM UTC
Duration
1h 18m
Detected by Pingoru
Apr 21, 2026, 07:03 AM UTC

Affected components

AP Essentials

Update timeline

  1. investigating Apr 21, 2026, 07:03 AM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 07:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 07:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 08:22 AM UTC

    This incident has been resolved.