Resolved after 1 hour 13 minutes, affecting Local Inbound/Outbound SMS and Toll-Free Inbound/Outbound SMS and 1 more, on October 15, 2025.
Our engineering team identified and resolved the issue. Inbound HTTP webhook delivery has been restored to normal operation.
Affected components
Update timeline
- identified Oct 15, 2025, 07:10 PM UTC
Status: Identified - Fix in Progress Impact: Inbound SMS messages to HTTP webhooks may experience delays. SMPP customers are not affected. Affected Services: Long Code (10DLC) inbound HTTP webhooks Toll-Free inbound HTTP webhooks Short Code inbound HTTP webhooks Not Affected: SMPP customers (all message types) Outbound messaging (all types) Current Actions: Our engineering team has identified the issue and is implementing a fix. We will update this incident as soon as inbound HTTP webhook delivery is restored to normal.
- resolved Oct 15, 2025, 08:24 PM UTC
Our engineering team identified and resolved the issue. Inbound HTTP webhook delivery has been restored to normal operation.
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