Resolved after 45 minutes, affecting SMPP and Local Inbound/Outbound SMS and 1 more, on September 2, 2022.
A fix has been implemented and we are monitoring the systems for any additional issues.
Affected components
SMPPLocal Inbound/Outbound SMSToll-Free Inbound/Outbound SMSLocal Inbound/Outbound MMSToll-Free Inbound/Outbound MMS
Update timeline
- investigating Sep 02, 2022, 04:08 PM UTC
We are currently investigating delays related to inbound messages (SMS/MMS and DLRs). We will have an update shortly.
- identified Sep 02, 2022, 04:33 PM UTC
The issue has been identified and the inbound message queue is draining, and inbound messages should be resuming.
- monitoring Sep 02, 2022, 04:40 PM UTC
A fix has been implemented and we are monitoring the systems for any additional issues.
- resolved Sep 02, 2022, 04:53 PM UTC
This incident has been resolved.
Your product runs on more than TSG Global
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services