TSG Global incident

Inbound Webhook Latency

Resolved after 1 hour 51 minutes, affecting SMPP and Local Inbound/Outbound SMS and 1 more, on September 6, 2022.

identified Sep 06, 2022, 07:07 PM UTC

The issue has been identified and we are investigating a longer term fix.

Started
Sep 06, 2022, 06:48 PM UTC
Resolved
Sep 06, 2022, 08:39 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 06, 2022, 06:48 PM UTC

Affected components

SMPPLocal Inbound/Outbound SMSToll-Free Inbound/Outbound SMSLocal Inbound/Outbound MMSToll-Free Inbound/Outbound MMS

Update timeline

  1. investigating Sep 06, 2022, 06:48 PM UTC

    We are currently investigating this issue.

  2. identified Sep 06, 2022, 07:07 PM UTC

    The issue has been identified and we are investigating a longer term fix.

  3. resolved Sep 06, 2022, 08:39 PM UTC

    This incident has been resolved.

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