Resolved after 1 hour 51 minutes, affecting Local Inbound/Outbound SMS and Toll-Free Inbound/Outbound SMS and 1 more, on July 16, 2025.
Messaging continues to operate as expected. We are resolving this incident at this time. -David
Affected components
Update timeline
- investigating Jul 16, 2025, 02:02 PM UTC
We are currently investigating an issue affecting SMS, MMS messaging. We will provide additional updates once we have more information. Thank you for your patience TSG Support
- monitoring Jul 16, 2025, 02:31 PM UTC
Service operation is back to optimal levels and messaging is processing as expected. We will continue to monitor for a little while but this incident can be considered resolved Thank you for your patience while we investigated this incident.
- resolved Jul 16, 2025, 03:53 PM UTC
Messaging continues to operate as expected. We are resolving this incident at this time. -David
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