Truvera incident

Mainnet Full Node offline

Resolved after 1 hour 13 minutes, affecting API (production) and Truvera, on April 22, 2024.

monitoring Apr 22, 2024, 01:37 PM UTC

Everything is returning to normal we are continuing to monitor

Started
Apr 22, 2024, 01:08 PM UTC
Resolved
Apr 22, 2024, 02:21 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 22, 2024, 01:08 PM UTC

Affected components

API (production)Truvera

Update timeline

  1. investigating Apr 22, 2024, 01:08 PM UTC

    We are experiencing issues with the connection to our primary mainnet full node which serves the API and fe.dock.io. We are working on routing traffic to secondary nodes.

  2. investigating Apr 22, 2024, 01:13 PM UTC

    fe.dock.io should now be working properly. You may need to clear your browser cache to get it to load properly.

  3. monitoring Apr 22, 2024, 01:37 PM UTC

    Everything is returning to normal we are continuing to monitor

  4. resolved Apr 22, 2024, 02:21 PM UTC

    This incident has been resolved.

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