Trust Payments incident

Acquiring Settlement Delays

Major Resolved View vendor source →
Started
Mar 13, 2026, 10:05 AM UTC
Resolved
Mar 13, 2026, 01:52 PM UTC
Duration
3h 47m
Detected by Pingoru
Mar 13, 2026, 10:05 AM UTC

Affected components

Acquiring

Update timeline

  1. identified Mar 13, 2026, 10:05 AM UTC

    Please be advised that customers may experience delayed bank settlement payments. We are treating the universal issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team

  2. resolved Mar 13, 2026, 01:52 PM UTC

    Please be advised that the issue impacting bank settlements has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team

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