TrueLayer incident

Payouts Settlement Delays

Minor Resolved View vendor source →

TrueLayer experienced a minor incident on July 22, 2026 affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and From 🇪🇺🇩🇪 SXPYDEHHXXX and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 09:32 AM UTC
Resolved
Jul 22, 2026, 11:30 AM UTC
Duration
1h 58m
Detected by Pingoru
Jul 22, 2026, 09:32 AM UTC

Affected components

From 🇪🇺🇩🇰 SXPYDKKKXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇮🇪 TRYEIE23XXXFrom 🇪🇺🇫🇷 TRYEFRP3XXXFrom 🇪🇺🇫🇮 TRYEFIH3XXX

Update timeline

  1. investigating Jul 22, 2026, 09:32 AM UTC

    Status: Investigating Payouts are currently experiencing some settlement delays. We are investigating. Impact start time: 22/07/2026, 09:17 BST Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Degraded performance) From 🇪🇺🇩🇰 SXPYDKKKXXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH3XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE23XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance)

  2. investigating Jul 22, 2026, 09:36 AM UTC

    Status: Investigating Payouts are currently experiencing some settlement delays. We are investigating. Impact start time: 22/07/2026, 09:17 BST Client actions: None Affected components From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) From 🇪🇺🇮🇪 TRYEIE23XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance)

  3. monitoring Jul 22, 2026, 10:06 AM UTC

    Status: Monitoring Payouts are no longer experiencing settlement delays as normal service has been restored. Our teams are currently monitoring and resolving the backlog of transactions. Impact start time: 22/07/2026, 09:17 BST Impact end time: 22/07/2026, 10:22 BS Client actions: None Affected components From 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) From 🇪🇺🇮🇪 TRYEIE23XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP3XXX (Degraded performance) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational) From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational)

  4. resolved Jul 22, 2026, 11:30 AM UTC

    Status: Resolved Payouts are no longer experiencing settlement delays as normal service has been restored. Impact start time: 22/07/2026, 09:17 BST Impact end time: 22/07/2026, 11:58 BST Client actions: None Affected components From 🇪🇺🇩🇰 SXPYDKKKXXX (Operational) From 🇪🇺🇫🇮 TRYEFIH3XXX (Operational) From 🇪🇺🇮🇪 TRYEIE23XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP3XXX (Operational) From 🇪🇺🇩🇪 SXPYDEHHXXX (Operational)