TrueContext incident

Document generation failures

Resolved after 7 hours 30 minutes, on November 8, 2024.

resolved Nov 08, 2024, 06:05 PM UTC

Between 1:05 PM EST and 8:35 PM EST we experienced an elevated level of intermittent errors generating documents. The issue has been identified and fixed.

Started: Nov 08, 2024, 06:05 PM UTC
Resolved: Nov 09, 2024, 01:35 AM UTC
Duration: 7h 30m
Detected by Pingoru: Nov 08, 2024, 06:05 PM UTC

Update timeline

resolved Nov 08, 2024, 06:05 PM UTC

Between 1:05 PM EST and 8:35 PM EST we experienced an elevated level of intermittent errors generating documents. The issue has been identified and fixed.

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