Truckstop experienced a minor incident on July 2, 2025 affecting Loadboard and Mobile, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
LoadboardMobile
Update timeline
- investigating Jul 02, 2025, 12:49 PM UTC
We are aware that some customers are receiving an error message when trying to log into the load board. The team is actively working to resolve as quickly as possible.
- monitoring Jul 02, 2025, 01:20 PM UTC
If the error persists, try the following steps to resolve the error: - Clear cache & cookies for "All time" (not just 24hrs, 7 days etc) - Close browser windows - Login via Truckstop.com --> Login --> Load Board (instead of using a bookmarked/favorited page)
- identified Jul 02, 2025, 01:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 02, 2025, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2025, 05:16 PM UTC
This incident has been resolved.