Truckstop incident

ITS Dispatch / SaferWatch API Issues

Minor Resolved View vendor source →

Truckstop experienced a minor incident on August 21, 2025 affecting ITS Dispatch and SaferWatch, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 02:12 PM UTC
Resolved
Aug 21, 2025, 02:38 PM UTC
Duration
26m
Detected by Pingoru
Aug 21, 2025, 02:12 PM UTC

Affected components

ITS DispatchSaferWatch

Update timeline

  1. investigating Aug 21, 2025, 02:12 PM UTC

    We are currently investigating reports of issues with the SaferWatch API that may prevent customers from assigning carriers in ITS Dispatch. Our team is working to resolve the issue and will provide updates as they become available.

  2. resolved Aug 21, 2025, 02:38 PM UTC

    This incident has been resolved.