Truckstop incident

Contact Center Issues

Notice Resolved View vendor source →

Truckstop experienced a notice incident on September 4, 2025 affecting Factoring and ITS Dispatch and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 09:18 PM UTC
Resolved
Sep 04, 2025, 09:46 PM UTC
Duration
28m
Detected by Pingoru
Sep 04, 2025, 09:18 PM UTC

Affected components

FactoringITS DispatchRMISLoadboardMobileSaferWatch

Update timeline

  1. investigating Sep 04, 2025, 09:18 PM UTC

    We are currently experiencing issues with our contact center vendor. At this time, we are unable to make or receive calls. If you need immediate assistance, please email us at [email protected]. Our team is actively working with the vendor to investigate and resolve the issue.

  2. monitoring Sep 04, 2025, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2025, 09:46 PM UTC

    This incident has been resolved.