TriumphPay Outage History

TriumphPay is up right now

TriumphPay had 39 outages in the last 2 years totaling 1401h 54m of downtime — averaging 1.6 incidents per month.

There were 39 TriumphPay outages since April 1, 2025 totaling 1401h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.triumphpay.com

Notice August 5, 2026

Audit application intermittently unavailable

Detected by Pingoru
Aug 05, 2026, 05:43 PM UTC
Resolved
Aug 06, 2026, 02:51 PM UTC
Duration
21h 7m
Affected: Website
Timeline · 4 updates
  1. identified Aug 05, 2026, 05:37 PM UTC

    We are aware of an issue where users may be seeing a 503 error when attempting to access the audit application. The team is engaged and working towards resolution.

  2. monitoring Aug 05, 2026, 05:43 PM UTC

    Service is restored we are actively monitoring.

  3. monitoring Aug 05, 2026, 06:57 PM UTC

    Issue has resurfaced, the team is working on resolution.

  4. resolved Aug 06, 2026, 02:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026

Integration Issue Identified

Detected by Pingoru
Jul 08, 2026, 06:28 PM UTC
Resolved
Jul 13, 2026, 03:03 PM UTC
Duration
4d 20h
Affected: Data Import
Timeline · 2 updates
  1. identified Jul 08, 2026, 06:28 PM UTC

    We are investigating an issue affecting certain customer data fields which may impact payee factor data. The source has been identified, and corrective actions are underway. We will provide updates as more information becomes available.

  2. resolved Jul 13, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 6, 2026

Email Imports Delayed

Detected by Pingoru
Jul 06, 2026, 07:54 PM UTC
Resolved
Jul 07, 2026, 03:15 PM UTC
Duration
19h 20m
Affected: Email Imports
Timeline · 2 updates
  1. investigating Jul 06, 2026, 07:54 PM UTC

    We are currently investigating an issue causing failures and delays for email imports.

  2. resolved Jul 07, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Triumph Audit: Unable to Ignore Submissions

Detected by Pingoru
Apr 28, 2026, 03:46 PM UTC
Resolved
Apr 28, 2026, 04:10 PM UTC
Duration
23m
Affected: Website
Timeline · 2 updates
  1. identified Apr 28, 2026, 03:46 PM UTC

    Triumph Audit users are experiencing an issue where they are unable to ignore submissions and merge emails. We have identified the cause and are in the process of pushing a fix.

  2. resolved Apr 28, 2026, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

API 502/503 Error

Detected by Pingoru
Apr 21, 2026, 05:49 PM UTC
Resolved
Apr 21, 2026, 05:49 PM UTC
Duration
—
Affected: Data Import
Timeline · 1 update
  1. resolved Apr 21, 2026, 05:49 PM UTC

    We have resolved an issue that occurred where some of our API's were causing 502 or 503 error responses between 10:30 AM CST - 11:30 AM CST. This has been resolved, any errors that have occurred can now be retried.

Read the full incident report →

Minor April 17, 2026

Errors when sending emails from audit

Detected by Pingoru
Apr 17, 2026, 02:12 PM UTC
Resolved
Apr 17, 2026, 02:17 PM UTC
Duration
4m
Affected: Website
Timeline · 2 updates
  1. identified Apr 17, 2026, 02:12 PM UTC

    We are aware of an issue in audit where users are seeing an error code string. The team has identified the issue and is working towards resolution.

  2. resolved Apr 17, 2026, 02:17 PM UTC

    This issue has been resolved; it is recommended that users clear browser cache if they see any lingering issues connected to this incident.

Read the full incident report →

Notice March 23, 2026

Triumph Audit: Import Failures and Page Duplication Issues

Detected by Pingoru
Mar 23, 2026, 08:47 PM UTC
Resolved
Mar 23, 2026, 10:15 PM UTC
Duration
1h 27m
Affected: Email ImportsWebsite
Timeline · 3 updates
  1. identified Mar 23, 2026, 08:47 PM UTC

    Audit is experiencing an issue where some imports are failing and the button to duplicate pages within the User Interface is not consistently working at this time. The issue has been identified and a fix is being put into Production.

  2. monitoring Mar 23, 2026, 09:41 PM UTC

    The fix has been placed into Production and we are Monitoring.

  3. resolved Mar 23, 2026, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Audit Slow Loading

Detected by Pingoru
Mar 12, 2026, 08:04 PM UTC
Resolved
Mar 12, 2026, 11:48 PM UTC
Duration
3h 43m
Affected: Website
Timeline · 3 updates
  1. investigating Mar 12, 2026, 08:04 PM UTC

    Users are experiencing increased loading times when using Audit, we are investigating this issue and working towards resolution.

  2. monitoring Mar 12, 2026, 08:58 PM UTC

    A fix has been implemented we are continuing to monitor.

  3. resolved Mar 12, 2026, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 11, 2026

Presence Notifications not working

Detected by Pingoru
Mar 11, 2026, 07:47 PM UTC
Resolved
Apr 17, 2026, 02:10 PM UTC
Duration
36d 18h
Affected: Website
Timeline · 4 updates
  1. identified Mar 11, 2026, 07:47 PM UTC

    We are currently aware of the presence notifications in the TriumphPay Audit application not functioning properly. We have identified the issue and are working towards resolution.

  2. monitoring Mar 12, 2026, 03:30 PM UTC

    We are continuing to monitor this service, as the presence notifications have been restored. However, services have not been fully restored at this time. We will update again when this is fully resolved or if services have degraded.

  3. monitoring Mar 12, 2026, 03:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 17, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 5, 2026

Latency sending invoices to FactorSoft

Detected by Pingoru
Mar 05, 2026, 02:57 PM UTC
Resolved
Mar 13, 2026, 01:39 PM UTC
Duration
7d 22h
Affected: Invoice exports
Timeline · 4 updates
  1. investigating Mar 05, 2026, 02:57 PM UTC

    We are seeing sporadic delays transferring files between Audit and FactorSoft/JackHenry. We are currently investigating and working with JackHenry, and will provide updates soon.

  2. investigating Mar 05, 2026, 03:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 11, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2026, 01:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 3, 2026

Fed Reserve Nationwide ACH Delay

Detected by Pingoru
Mar 03, 2026, 10:23 PM UTC
Resolved
Mar 04, 2026, 03:10 PM UTC
Duration
16h 47m
Timeline · 2 updates
  1. monitoring Mar 03, 2026, 10:23 PM UTC

    The Federal Reserve is currently experiencing a nationwide delay on incoming and outgoing ACH payments for all financial institutions. We are closely monitoring the situation and will keep you updated as the situation progresses. Wire transfers are unaffected and still available.

  2. resolved Mar 04, 2026, 03:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 3, 2026

Service Restored - Fed Reserve Nationwide ACH Delay

Detected by Pingoru
Mar 03, 2026, 04:50 PM UTC
Resolved
Mar 03, 2026, 07:50 PM UTC
Duration
2h 59m
Affected: Invoice exports
Timeline · 2 updates
  1. monitoring Mar 03, 2026, 04:50 PM UTC

    The Fed Reserve's nationwide delay on ACH payments has been restored. We will continue to closely monitoring the situation and will keep you updated as the situation progresses.

  2. resolved Mar 03, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

Triumph: Delayed Email Imports

Detected by Pingoru
Jan 26, 2026, 10:22 PM UTC
Resolved
Jan 27, 2026, 03:30 AM UTC
Duration
5h 8m
Affected: Email Imports
Timeline · 2 updates
  1. investigating Jan 26, 2026, 10:22 PM UTC

    We have identified a 30 minute delay in email imports, these are currently catching up and should clear soon.

  2. resolved Jan 27, 2026, 03:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 22, 2026

Triumph Audit: Failed Image Downloads

Detected by Pingoru
Jan 22, 2026, 03:38 PM UTC
Resolved
Jan 22, 2026, 04:43 PM UTC
Duration
1h 5m
Affected: Email Imports
Timeline · 4 updates
  1. investigating Jan 22, 2026, 03:34 PM UTC

    Triumph Audit has received reports that some document images are failing to download successfully, we are investigating.

  2. identified Jan 22, 2026, 03:38 PM UTC

    We have identified an issue that caused some disruption from the update last night, specifically around returning documents. We are working on the issue and back-filling data. We are also working through the issue of documents showing as blank pages after maintenance and we are working through both of these issues.

  3. identified Jan 22, 2026, 04:18 PM UTC

    The issue with documents not pulling correctly and causing 404 errors is resolved. Impacted clients will need to repull data from 8 PM CST 1/21 to 9:40 AM CST 1/22. We are still working on the issue reported on blank report pages.

  4. resolved Jan 22, 2026, 04:43 PM UTC

    The incident for both blank reports and images failing to download have been resolved. If you are still experiencing missing documents from 1/21-1/22. Please contact Triumph Support.

Read the full incident report →

Notice January 21, 2026

Triumph Audit: Delayed Imports for Factor Customers

Detected by Pingoru
Jan 21, 2026, 05:37 PM UTC
Resolved
Jan 21, 2026, 06:39 PM UTC
Duration
1h 2m
Affected: Email Imports
Timeline · 2 updates
  1. investigating Jan 21, 2026, 05:37 PM UTC

    Triumph Audit is experiencing degraded performance and delayed email imports for Factor customers.

  2. resolved Jan 21, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025

Triumph Audit: Logging In

Detected by Pingoru
Dec 15, 2025, 02:22 PM UTC
Resolved
Dec 15, 2025, 02:49 PM UTC
Duration
27m
Affected: Website
Timeline · 2 updates
  1. investigating Dec 15, 2025, 02:22 PM UTC

    We have been notified of a number of users experiencing issues logging into the audit platform. We are currently investigating this issue.

  2. resolved Dec 15, 2025, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 12, 2025

Login Issues

Detected by Pingoru
Dec 12, 2025, 03:10 PM UTC
Resolved
Dec 12, 2025, 03:45 PM UTC
Duration
34m
Affected: Website
Timeline · 2 updates
  1. investigating Dec 12, 2025, 03:10 PM UTC

    We have been notified of a number of users experiencing issues logging into the audit platform. We are currently investigating this issue.

  2. resolved Dec 12, 2025, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

Phone and Text Delays for MFA

Detected by Pingoru
Dec 01, 2025, 09:03 PM UTC
Resolved
Dec 02, 2025, 03:28 PM UTC
Duration
18h 24m
Affected: Website
Timeline · 2 updates
  1. identified Dec 01, 2025, 09:03 PM UTC

    We have been notified of an ongoing issue with certain cell providers causing long delays in notification text for MFA to Call and Text. This does not impact users using other MFA options.

  2. resolved Dec 02, 2025, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 28, 2025

MFA Text and Phone delays

Detected by Pingoru
Nov 28, 2025, 07:17 PM UTC
Resolved
Dec 01, 2025, 03:14 PM UTC
Duration
2d 19h
Affected: Website
Timeline · 3 updates
  1. monitoring Nov 28, 2025, 07:17 PM UTC

    We have been notified of an ongoing issue with certain cell providers causing long delays in notification text for MFA to Call and Text. This does not impact users using other MFA options.

  2. monitoring Dec 01, 2025, 03:14 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 01, 2025, 03:14 PM UTC

    We are continuing to monitor for any further issues.

Read the full incident report →

Notice November 13, 2025

Triumph Payments: Log In Error

Detected by Pingoru
Nov 13, 2025, 04:45 PM UTC
Resolved
Nov 13, 2025, 05:13 PM UTC
Duration
27m
Affected: Website
Timeline · 2 updates
  1. investigating Nov 13, 2025, 04:45 PM UTC

    We are aware that some users will receive an error when attempting to log into Triumph Payments, we are actively investigating.

  2. resolved Nov 13, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 6, 2025

TriumphAudit: Unknown Document Typing and Extractions

Detected by Pingoru
Nov 06, 2025, 04:00 PM UTC
Resolved
Nov 06, 2025, 04:01 PM UTC
Duration
18s
Affected: Email Imports
Timeline · 2 updates
  1. investigating Nov 06, 2025, 04:00 PM UTC

    We are aware that some document typing and extractions were not performing correctly within TriumphAudit, this was due to a settings change which has been reverted and you should see a return to expected performance as of 9:45 AM CST. For any documents which were typed as Unknown, these will need to be manually updated; however, any new documents which are received should have the correct typing in place. If you are finding that is not the case, please submit a ticket through normal channels.

  2. resolved Nov 06, 2025, 04:01 PM UTC

    We are aware that some document typing and extractions were not performing correctly within TriumphAudit, this was due to a settings change which has been reverted and you should see a return to expected performance as of 9:45 AM CST. For any documents which were typed as Unknown, these will need to be manually updated; however, any new documents which are received should have the correct typing in place. If you are finding that is not the case, please submit a ticket through normal channels.

Read the full incident report →

Notice October 20, 2025

Triumph: Import and Export Delays

Detected by Pingoru
Oct 20, 2025, 01:40 PM UTC
Resolved
Oct 21, 2025, 01:33 PM UTC
Duration
23h 53m
Affected: Email ImportsInvoice exports
Timeline · 3 updates
  1. investigating Oct 20, 2025, 01:40 PM UTC

    We are currently seeing delays with imports and exports, we are actively investigating.

  2. identified Oct 20, 2025, 02:59 PM UTC

    Several services are being impacted by the global AWS outage. You can monitor the status here: https://health.aws.amazon.com/health/status

  3. resolved Oct 21, 2025, 01:33 PM UTC

    The AWS outage impacting Triumph services has been resolved.

Read the full incident report →

Notice September 26, 2025

Triumph Audit: Application Slowness

Detected by Pingoru
Sep 26, 2025, 04:36 PM UTC
Resolved
Sep 26, 2025, 05:10 PM UTC
Duration
34m
Affected: Website
Timeline · 2 updates
  1. investigating Sep 26, 2025, 04:36 PM UTC

    We are currently experiencing latency spikes throughout the audit platform this can result in general slowness in the application. Additionally, there may be some degradation to document extraction during this time period. Team is engaged and investigating.

  2. resolved Sep 26, 2025, 05:10 PM UTC

    This incident has been resolved and you should see a return to expected performance.

Read the full incident report →

Minor September 17, 2025

Triumph Audit: Email Import Delays

Detected by Pingoru
Sep 17, 2025, 06:58 PM UTC
Resolved
Sep 17, 2025, 09:11 PM UTC
Duration
2h 13m
Affected: Email Imports
Timeline · 2 updates
  1. investigating Sep 17, 2025, 06:58 PM UTC

    We are experiencing slowness with our email import service, incoming emails may be delayed.

  2. resolved Sep 17, 2025, 09:11 PM UTC

    Incident has resolved and system performance has returned to normal; we will continue to monitor in the event of additional impacts.

Read the full incident report →