TriumphPay Outage History

We are aware that some document typing and extractions were not performing correctly within TriumphAudit, this was due to a settings change which has been reverted and you should see a return to expected performance as of 9:45 AM CST. For any documents which were typed as Unknown, these will need to be manually updated; however, any new documents which are received should have the correct typing in place. If you are finding that is not the case, please submit a ticket through normal channels.

We are currently seeing delays with imports and exports, we are actively investigating.

We are currently experiencing latency spikes throughout the audit platform this can result in general slowness in the application. Additionally, there may be some degradation to document extraction during this time period. Team is engaged and investigating.

We are experiencing slowness with our email import service, incoming emails may be delayed.

We are experiencing slowness with our email import service, incoming emails may be delayed.

Audit is currently experiencing an issue where loads with cleared Exceptions are unable to be Approved, we are investigating.

We are experiencing slowness with our email import service and we are actively investigating.

Emails are arriving successfully, however we are experiencing approximately an hour delay.

Emails to Factor customers are caught up and our vendor is continuing to process through the incoming emails to Broker customers.

The Triumph Payment website is currently unavailable, we are actively investigating.

We are seeing the Payment website degradation reoccurring, we are investigating.

The Triumph Payment website is currently unavailable, we are actively investigating.

Audit is experiencing some delayed email imports and we are actively investigating.

While we are continuing to investigate delayed email imports into Audit, some users have experienced error messages when attempting to group documents; this is being investigated concurrently.

Some Triumph clients are experiencing difficulties connecting to our SFTP server, we are actively investigating.

Triumph is currently experiencing some network issues; while Audit and TriumphPay are both working as anticipated, support will be delayed.

We are aware that some Factors are receiving error messages when attempting process documents. We are investigating.