Trimble Viewpoint incident

Vista Login Error "Your company uses single sign on with Trimble ID"

Major Resolved View vendor source →

Trimble Viewpoint experienced a major incident on August 8, 2025 affecting Viewpoint Enterprise Cloud and Viewpoint for Cloud, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 01:25 PM UTC
Resolved
Aug 11, 2025, 02:24 PM UTC
Duration
3d
Detected by Pingoru
Aug 08, 2025, 01:25 PM UTC

Affected components

Viewpoint Enterprise CloudViewpoint for Cloud

Update timeline

  1. investigating Aug 08, 2025, 01:25 PM UTC

    WE are currently investigating the issue. Cases are being tracked under issue 118629. Errors including: "Your company uses single sign on with Trimble ID" and "Error. An error occurred while processing your request"

  2. investigating Aug 08, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 08, 2025, 02:52 PM UTC

    A fix has been applied, and all TID logins should be working once again. "Your company uses single sign on with Trimble ID"--we are still investigating this error

  4. monitoring Aug 08, 2025, 03:02 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 11, 2025, 02:24 PM UTC

    This incident has been resolved.