Trimble Transportation incident

SaaS User Management Application Interruption

Resolved after 8 hours 51 minutes, on October 20, 2025.

resolved Oct 21, 2025, 01:24 AM UTC

Our infrastructure partner has mitigated the issue that caused the SaaS User Management Application to be unavailable. The service is now fully operational. We will continue to monitor to ensure stability. Thank you for your patience during this disruption.

Started
Oct 20, 2025, 04:33 PM UTC
Resolved
Oct 21, 2025, 01:24 AM UTC
Duration
8h 51m
Detected by Pingoru
Oct 20, 2025, 04:33 PM UTC

Update timeline

  1. monitoring Oct 20, 2025, 04:33 PM UTC

    We are actively investigating an issue that may be impacting the SaaS User Management Application. Our team is working to identify the cause and implement a solution as quickly as possible. We apologize for any inconvenience this may cause and will provide an update as soon as more information becomes available.

  2. investigating Oct 20, 2025, 04:33 PM UTC

    We are actively investigating an issue that may be impacting the SaaS User Management Application. Our team is working to identify the cause and implement a solution as quickly as possible. We apologize for any inconvenience this may cause and will provide an update as soon as more information becomes available.

  3. monitoring Oct 21, 2025, 01:24 AM UTC

    Our infrastructure partner has mitigated the issue that caused the SaaS User Management Application to be unavailable. The service is now fully operational. We will continue to monitor to ensure stability. Thank you for your patience during this disruption.

  4. resolved Oct 21, 2025, 01:24 AM UTC

    Our infrastructure partner has mitigated the issue that caused the SaaS User Management Application to be unavailable. The service is now fully operational. We will continue to monitor to ensure stability. Thank you for your patience during this disruption.

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