Trimble Transportation experienced a major incident on October 20, 2025, lasting 18h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 20, 2025, 08:42 PM UTC
The Trimble Transportation Cloud team is aware of an issue that may be impacting Mile Server API calls. Our team is actively working to identify and resolve the issue. Updates will be provided here as they become available. For the most up-to-date information, please visit the Trimble MAPS Status Page
- investigating Oct 20, 2025, 08:42 PM UTC
The Trimble Transportation Cloud team is aware of an issue that may be impacting Mile Server API calls. Our team is actively working to identify and resolve the issue. Updates will be provided here as they become available. For the most up-to-date information, please visit the Trimble MAPS Status Page
- monitoring Oct 20, 2025, 09:40 PM UTC
We are pleased to report that the increased latency observed in our European data center has been resolved. System performance has returned to normal levels, and we expect this will correct any recent issues with TMS calculations. Our team continues to work diligently with our infrastructure partner to resolve the primary issue affecting our US data center. Restoring full service remains our highest priority. Thank you for your continued patience.
- investigating Oct 20, 2025, 09:40 PM UTC
We are pleased to report that the increased latency observed in our European data center has been resolved. System performance has returned to normal levels, and we expect this will correct any recent issues with TMS calculations. Our team continues to work diligently with our infrastructure partner to resolve the primary issue affecting our US data center. Restoring full service remains our highest priority. Thank you for your continued patience.
- monitoring Oct 21, 2025, 01:23 AM UTC
We are pleased to report that the increased latency observed in our European data center has been resolved. System performance has returned to normal levels, and we expect this will correct any recent issues with TMS calculations. Our team continues to work diligently with our infrastructure partner to resolve the primary issue affecting our US data center. Restoring full service remains our highest priority. Thank you for your continued patience.
- monitoring Oct 21, 2025, 01:23 AM UTC
We are pleased to report that the increased latency observed in our European data center has been resolved. System performance has returned to normal levels, and we expect this will correct any recent issues with TMS calculations.Our team continues to work diligently with our infrastructure partner to resolve the primary issue affecting our US data center. Restoring full service remains our highest priority.Thank you for your continued patience.
- monitoring Oct 21, 2025, 02:55 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.
- resolved Oct 21, 2025, 02:55 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.