Tremendous incident

Delays with physical and digital prepaid cards

Minor Resolved View vendor source →

Tremendous experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:32 PM UTC
Resolved
Oct 20, 2025, 02:32 PM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 02:32 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 02:32 PM UTC

    Type: Incident Duration: 7 hours and 5 minutes Affected Components: API, Reward redemptions Oct 20, 14:32:28 GMT+0 - Identified - A small portion of physical and digital prepaid cards are experiencing delays, preventing order placement and some cards from being displayed. The problem has been identified and we are working with our vendor to resolve this issue. Oct 20, 21:37:03 GMT+0 - Resolved - This incident has been resolved.