Issues with Virtual Visa transaction notifications
Timeline · 3 updates
- investigating Oct 19, 2026, 05:03 PM UTC
Recipients aren't receiving transaction notifications for card activity or seeing recent activity on their prepaid card page. The issue started at 12:20 ET and is affecting all card transactions. Our card processor is engaged with Visa, investigating the root cause and working toward a resolution. We'll post updates here as we have them.
- monitoring Oct 20, 2026, 10:11 PM UTC
A fix was deployed and we are currently monitoring the result. Card pages should be accessible.
- resolved Oct 21, 2026, 03:29 PM UTC
This incident has been resolved.