Tremendous incident

Recipients unable to redeem

Minor Resolved View vendor source →
Started
Mar 10, 2026, 09:24 PM UTC
Resolved
Mar 10, 2026, 09:24 PM UTC
Duration
Detected by Pingoru
Mar 10, 2026, 09:24 PM UTC

Update timeline

  1. resolved Mar 10, 2026, 09:24 PM UTC

    Type: Incident Duration: 1 hour and 27 minutes Affected Components: Reward redemptions Mar 10, 21:24:00 GMT+0 - Identified - Recipients were unable to redeem their rewards during this timeframe. Mar 10, 22:51:00 GMT+0 - Resolved - We identified a change in our bot detection as the root cause for this incident, and have rolled back the change. We apologize for this incident. Recipients can now retry their redemption.

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