Tremendous Outage History
Tremendous is up right nowPingoru has recorded 29 incidents for Tremendous: 10 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 1 | 180 of 744 (24%) |
| August 2026 | 1 | 164 of 744 (22%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 46 of 516 (9%) |
Incidents, newest first
Minor October 19, 2026 Issues with Virtual Visa transaction notifications 1d 22h Reward redemptions
Started Oct 19, 2026, 05:03 PM UTC· resolved Oct 21, 2026, 03:29 PM UTC
- investigating Oct 19, 2026, 05:03 PM UTC
Recipients aren't receiving transaction notifications for card activity or seeing recent activity on their prepaid card page. The issue started at 12:20 ET and is affecting all card transactions. Our card processor is engaged with Visa, investigating the root cause and working toward a resolution. We'll post updates here as we have them.
- monitoring Oct 20, 2026, 10:11 PM UTC
A fix was deployed and we are currently monitoring the result. Card pages should be accessible.
- resolved Oct 21, 2026, 03:29 PM UTC
This incident has been resolved.
Minor August 12, 2026 Fulfillment delays for USA gift cards 7h 17m Reward redemptions
Started Aug 12, 2026, 12:00 PM UTC· resolved Aug 12, 2026, 07:17 PM UTC
- investigating Aug 12, 2026, 12:00 PM UTC
Due to issues with an upstream provider, USA gift cards are experiencing fulfillment delays. We're already in contact with the vendor to investigate.
- monitoring Aug 12, 2026, 04:34 PM UTC
The vendor seems to have fixed the issue on their end and fulfillments are going through normally. We'll continue monitoring to ensure continued stability.
- resolved Aug 12, 2026, 07:17 PM UTC
This incident has been resolved.
Minor July 24, 2026 Delays adding some Visa cards to digital wallets 68d 10h Reward redemptions
Started Jul 24, 2026, 12:27 PM UTC· resolved Sep 30, 2026, 10:46 PM UTC
- investigating Jul 24, 2026, 12:27 PM UTC
An increased share of recipients are seeing errors when adding Virtual Visa cards to Apple Pay or Google Pay, usually a "contact card issuer" message or a verification code that doesn't arrive. Our card issuer is working with Visa to resolve the issue. Most cards add to wallets normally, and this doesn't affect the card itself: recipients can always pay by entering their card details at checkout.
Minor June 22, 2026 Issues with our CDN provider 2h 38m Reward redemptions
Started Jun 22, 2026, 02:00 PM UTC· resolved Jun 22, 2026, 04:39 PM UTC
- investigating Jun 22, 2026, 02:00 PM UTC
We are currently investigating an issue with our CDN provider. Some users might be experiencing increased latencies and timeouts.
- resolved Jun 22, 2026, 04:39 PM UTC
Services are stable again.
Minor March 10, 2026 Recipients unable to redeem – Overall
Started Mar 10, 2026, 09:24 PM UTC· resolved Mar 10, 2026, 09:24 PM UTC
No vendor updates were posted for this incident.
Minor March 2, 2026 Issues with the application – Overall
Started Mar 02, 2026, 04:25 PM UTC· resolved Mar 02, 2026, 04:25 PM UTC
No vendor updates were posted for this incident.
Minor January 30, 2026 Issues with prepaid card display – Overall
Started Jan 30, 2026, 09:30 AM UTC· resolved Jan 30, 2026, 09:30 AM UTC
No vendor updates were posted for this incident.
Minor December 18, 2025 Issues with Venmo redemptions – Overall
Started Dec 18, 2025, 04:10 AM UTC· resolved Dec 18, 2025, 04:10 AM UTC
No vendor updates were posted for this incident.
Minor November 22, 2025 Infrastructure upgrades – Overall
Started Nov 22, 2025, 10:00 AM UTC· resolved Nov 22, 2025, 10:00 AM UTC
No vendor updates were posted for this incident.
Minor November 18, 2025 Cloudflare global network issue affecting our services – Overall
Started Nov 18, 2025, 12:00 PM UTC· resolved Nov 18, 2025, 12:00 PM UTC
No vendor updates were posted for this incident.
Minor October 20, 2025 Delays with physical and digital prepaid cards – Overall
Started Oct 20, 2025, 02:32 PM UTC· resolved Oct 20, 2025, 02:32 PM UTC
No vendor updates were posted for this incident.
Minor September 15, 2025 Sandbox environment offline –
Started Sep 15, 2025, 07:10 AM UTC· resolved Sep 15, 2025, 07:10 AM UTC
No vendor updates were posted for this incident.
Major June 19, 2025 Runa redemptions currently unavailable –
Started Jun 19, 2025, 09:48 PM UTC· resolved Jun 19, 2025, 09:48 PM UTC
No vendor updates were posted for this incident.
Minor April 24, 2025 Email delivery is delayed –
Started Apr 24, 2025, 12:13 AM UTC· resolved Apr 24, 2025, 12:13 AM UTC
No vendor updates were posted for this incident.
Minor April 16, 2025 Degraded performance leading to slow response times –
Started Apr 16, 2025, 07:26 PM UTC· resolved Apr 16, 2025, 07:26 PM UTC
No vendor updates were posted for this incident.
Minor April 13, 2025 Gift card delays for US gift cards (e.g. Target, Walmart) –
Started Apr 13, 2025, 09:20 PM UTC· resolved Apr 13, 2025, 09:20 PM UTC
No vendor updates were posted for this incident.
Minor April 8, 2025 PayPal and Venmo redemption delays –
Started Apr 08, 2025, 09:19 PM UTC· resolved Apr 08, 2025, 09:19 PM UTC
No vendor updates were posted for this incident.
Minor March 24, 2025 Prepaid physical card issuance disruption –
Started Mar 24, 2025, 07:28 PM UTC· resolved Mar 24, 2025, 07:28 PM UTC
No vendor updates were posted for this incident.
Minor January 13, 2025 Partially degraded performance –
Started Jan 13, 2025, 09:39 PM UTC· resolved Jan 13, 2025, 09:39 PM UTC
No vendor updates were posted for this incident.
Minor October 25, 2024 Delays in email delivery –
Started Oct 25, 2024, 12:15 PM UTC· resolved Oct 25, 2024, 12:15 PM UTC
No vendor updates were posted for this incident.