Treasure Data incident

[US Region] Partial Issue with Table API in Hive and Trino

Notice Resolved View vendor source →

Treasure Data experienced a notice incident on September 24, 2025 affecting Hadoop / Hive Query Engine and Presto Query Engine, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 06:53 AM UTC
Resolved
Sep 24, 2025, 06:53 AM UTC
Duration
—
Detected by Pingoru
Sep 24, 2025, 06:53 AM UTC

Affected components

Hadoop / Hive Query EnginePresto Query Engine

Update timeline

  1. resolved Sep 24, 2025, 06:53 AM UTC

    We experienced a partial issue on September 24th, between 01:55 and 02:40 UTC, where some users may have encountered incorrect permission errors when accessing their tables and databases in Hive and Trino. The issue was caused by a high load on our table API, which temporarily struggled to retrieve correct permission data. All underlying data remained secure and unaffected. The API load has returned to normal, and all services are operating as expected. If you had any jobs that failed with a permission error during this period, please try running them again. We apologize for any confusion this may have caused.