Treasure Data incident
[US Region] - Hive - Query Performance Degradation
Treasure Data experienced a minor incident on June 26, 2026 affecting Hadoop / Hive Query Engine, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 26, 2026, 09:48 PM UTC
We are experiencing Hive query performance degradation in the US region. This issue began on June 25, 2026. Users may observe longer than expected query execution times, particularly for long-running jobs with large data volumes. We have identified the cause and are working on a fix. We will provide an update in 30 minutes.
- identified Jun 26, 2026, 10:22 PM UTC
We are experiencing Hive query performance degradation in the US region. This issue began on June 25, 2026. Users may observe longer than expected query execution times, particularly for long-running jobs with large data volumes. We have identified the cause. To address this, we are validating a cluster configuration change prior to applying it to the production environment. We will provide an update in 30 minutes.
- identified Jun 26, 2026, 10:57 PM UTC
We are continuing to work on a fix. Our team is validating a cluster configuration change prior to applying it to the production environment. We will provide an update in 30 minutes.
- monitoring Jun 26, 2026, 11:57 PM UTC
We have provisioned a new cluster with sufficient capacity and are now routing jobs to it. Query performance is expected to recover gradually as the cluster stabilizes. We are monitoring the situation closely. We will provide an update in 1 hour.
- resolved Jun 27, 2026, 01:13 AM UTC
Hive query performance degradation in the US region has been resolved. We have successfully provisioned a new cluster and routed all traffic to it. Systems are now operating normally. Thank you for your patience.