Transfeera Outage History

Transfeera is up right now

Transfeera had 13 outages in the last 2 years totaling 1345h 41m of downtime — averaging 0.5 incidents per month.

There were 13 Transfeera outages since June 3, 2025 totaling 1345h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.transfeera.com

Critical May 7, 2026

Instabilidade no processamento de Pix

Detected by Pingoru
May 07, 2026, 11:54 AM UTC
Resolved
May 07, 2026, 01:23 PM UTC
Duration
1h 29m
Affected: Pix PayoutPix Payin
Timeline · 4 updates
  1. investigating May 07, 2026, 11:54 AM UTC

    Problemas no nosso provedor de acesso direto ao Pix estão afetando as operações Pix. Nos desculpamos pela inconveniência.

  2. identified May 07, 2026, 12:34 PM UTC

    Seguimos trabalhando para normalizar a operação. Nos desculpamos pela inconveniência.

  3. monitoring May 07, 2026, 01:05 PM UTC

    Pix Payins e Payouts estão normalizando aos poucos. Estamos trabalhando no backlog de pagamentos para reprocessar os pendenets.

  4. resolved May 07, 2026, 01:23 PM UTC

    O incidente foi resolvido.

Read the full incident report →

Minor April 28, 2026

Instabilidade no processamento de Pix CashOut

Detected by Pingoru
Apr 28, 2026, 07:44 PM UTC
Resolved
Apr 28, 2026, 08:01 PM UTC
Duration
17m
Affected: Pix Payout
Timeline · 3 updates
  1. identified Apr 28, 2026, 07:44 PM UTC

    Identificamos um atraso no retorno de pagamentos Pix. Os pagamentos estão sendo liquidados de forma normal. Estamos trabalhando para normalizar o tempo. Nos desculpamos pela inconveniência.

  2. monitoring Apr 28, 2026, 07:56 PM UTC

    Uma correção foi implementada e seguimos monitorando. Novos pagamentos estão sendo liquidados normalmente. Pagamentos pendentes nesse período estão sendo atualizados.

  3. resolved Apr 28, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026

Instabilidade no processamento de Pix CashOut e CashIn

Detected by Pingoru
Apr 20, 2026, 10:20 PM UTC
Resolved
Apr 20, 2026, 11:46 PM UTC
Duration
1h 25m
Affected: Pix PayoutPix PayinTED Payout
Timeline · 2 updates
  1. investigating Apr 20, 2026, 10:20 PM UTC

    Estamos enfrentando uma instabilidade em um provedor terceiro, o que pode ocasionar atrasos no processamento de pagamentos. Nossa equipe já está em contato com o fornecedor responsável e trabalhando ativamente para que a situação seja normalizada o mais rápido possível. Agradecemos pela compreensão.

  2. resolved Apr 20, 2026, 11:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

Instabilidade na consulta de boletos na Núclea

Detected by Pingoru
Mar 06, 2026, 03:39 PM UTC
Resolved
Mar 06, 2026, 05:11 PM UTC
Duration
1h 32m
Affected: Pagamento de Boleto
Timeline · 3 updates
  1. identified Mar 06, 2026, 03:39 PM UTC

    Identificamos uma instabilidade na consulta de boletos na Núclea que pode impactar o Pagamento de Boletos e também nosso endpoint de consulta. Estamos trabalhando para resolver o mais rápido possível.

  2. monitoring Mar 06, 2026, 05:08 PM UTC

    Comunicação com a Núclea retomada. Seguimos monitorando os resultados.

  3. resolved Mar 06, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 2, 2026

Instabilidade no processamento de Boleto In

Detected by Pingoru
Mar 02, 2026, 07:11 PM UTC
Resolved
Mar 03, 2026, 05:10 PM UTC
Duration
21h 59m
Affected: Boleto Payin
Timeline · 3 updates
  1. identified Mar 02, 2026, 07:11 PM UTC

    We have identified an issue affecting the creation and cancellation of boletos at Núclea. Our team is actively working with Núclea to determine the root cause and resolve the problem as quickly as possible.

  2. monitoring Mar 03, 2026, 01:04 PM UTC

    Registration and cancellation of boletos are now functioning normally. All boletos that were in the process of cancellation have been successfully canceled. We are currently working on registering the boletos that were pending registration and are not yet past due. We will continue to monitor the situation and provide further updates as needed.

  3. resolved Mar 03, 2026, 05:10 PM UTC

    The incident affecting boleto registration and cancellation at Nuclea has been fully resolved. All pending cancellations and registration were successfully processed, and boleto registration is operating normally.

Read the full incident report →

Minor February 23, 2026

Issues with mTLS requests

Detected by Pingoru
Feb 23, 2026, 06:33 PM UTC
Resolved
Feb 27, 2026, 08:02 PM UTC
Duration
4d 1h
Affected: Cloudflare
Timeline · 2 updates
  1. identified Feb 23, 2026, 06:33 PM UTC

    We have identified that a subset of our customers is receiving a "403 – mTLS required" error when performing GET requests, despite using a valid mTLS certificate. We traced the root cause to our WAF provider, Cloudflare. We are already in contact with their team and are working to resolve this issue as quickly as possible.

  2. resolved Feb 27, 2026, 08:02 PM UTC

    Cloudflare has correctly identified the root cause and proposed a temporary solution, which we applied, and since, we have not seen any new errors for customers. The final fix is beeing prepared by them. For now ,we will mark this incidente as resolved since we could not identify new cases.

Read the full incident report →

Major January 19, 2026

Instabilidade no processamento de Pix In/Out

Detected by Pingoru
Jan 19, 2026, 05:41 PM UTC
Resolved
Jan 19, 2026, 06:16 PM UTC
Duration
34m
Affected: Pix PayoutPix Payin
Timeline · 2 updates
  1. identified Jan 19, 2026, 05:41 PM UTC

    Detectamos problemas no envio e recebimento de ordens de pagamento Pix no Banco Central.

  2. resolved Jan 19, 2026, 06:16 PM UTC

    O incidente foi resolvido.

Read the full incident report →

Major November 18, 2025

Internal Server Error nas API's

Detected by Pingoru
Nov 18, 2025, 12:01 PM UTC
Resolved
Nov 18, 2025, 02:50 PM UTC
Duration
2h 48m
Affected: Transfeera APIContaCerta APILogin APICloudflare
Timeline · 4 updates
  1. identified Nov 18, 2025, 12:01 PM UTC

    Usamos um serviço terceirizado como uma camada de proteção, e ele está passando por instabilidade no momento. Avisaremos assim que tivermos novidades.

  2. monitoring Nov 18, 2025, 12:31 PM UTC

    A Cloudflare atualizou que o serviço está sendo normalizado. Estamos recebendo tráfego de alguns clientes. Continuamos monitorando a situação.

  3. monitoring Nov 18, 2025, 01:22 PM UTC

    A Cloudflare continua normalizando o serviço, porém estamos recebendo tráfego normalmente e não verificamos novos erros.

  4. resolved Nov 18, 2025, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Instabilidade no provedor de infraestrutura

Detected by Pingoru
Oct 20, 2025, 02:03 PM UTC
Resolved
Oct 20, 2025, 08:25 PM UTC
Duration
6h 22m
Affected: Transfeera APIContaCerta API
Timeline · 3 updates
  1. identified Oct 20, 2025, 02:03 PM UTC

    Nosso provedor de infraestrutura está passando por instabilidades, o que pode afetar parte das operações.

  2. monitoring Oct 20, 2025, 07:27 PM UTC

    Observamos uma melhora no provedor de infraestrutura. Estamos acompanhando.

  3. resolved Oct 20, 2025, 08:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 6, 2025

Instabilidade no processamento de Boletos

Detected by Pingoru
Oct 06, 2025, 05:46 PM UTC
Resolved
Oct 06, 2025, 06:22 PM UTC
Duration
36m
Affected: Pagamento de Boleto
Timeline · 3 updates
  1. identified Oct 06, 2025, 05:46 PM UTC

    Um problema foi identificado na funcionalidade de pagamento de boletos e está sendo corrigido. Outros métodos de pagamento seguem funcionando normalmente.

  2. monitoring Oct 06, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2025, 06:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 23, 2025

Indisponibilidade de recebimentos via cartão de crédito.

Detected by Pingoru
Sep 23, 2025, 02:38 PM UTC
Resolved
Sep 23, 2025, 02:55 PM UTC
Duration
17m
Affected: Credit Card Payin
Timeline · 4 updates
  1. identified Sep 23, 2025, 02:38 PM UTC

    Problema já foi identificado e está sendo corrigido. Outro meios de pagamento seguem funcionando normalmente.

  2. monitoring Sep 23, 2025, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 23, 2025, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 23, 2025, 02:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 3, 2025

Instabilidade no processamento de TED e Emissão de cobranças

Detected by Pingoru
Jul 03, 2025, 03:37 PM UTC
Resolved
Aug 22, 2025, 02:59 PM UTC
Duration
49d 23h
Affected: Pix PayoutContaCerta APIPix PayinTED PayoutPagamento de Boleto
Timeline · 5 updates
  1. identified Jul 03, 2025, 03:37 PM UTC

    Problemas no nosso provedor de acesso direto ao Pix estão afetando as operações Pix. Nos desculpamos pela inconveniência.

  2. identified Jul 07, 2025, 04:52 PM UTC

    Nossos serviços de pagamentos e recebimentos estão indisponíveis no momento. Nos desculpamos pelo inconveniente.

  3. identified Jul 10, 2025, 11:25 AM UTC

    Nossos serviços de pagamentos e recebimentos ainda estão indisponíveis no momento. Nos desculpamos pelo inconveniente.

  4. identified Aug 13, 2025, 01:59 PM UTC

    As operações de pagamento e recebimento via Pix pela Transfeera estão disponíveis com as seguintes regras: recebimentos (pay-in) podem ser realizados 24 horas por dia, 7 dias por semana, com limite de R$ 3.000,00 por transação; pagamentos (pay-out) estão disponíveis em dias úteis, das 8h às 18h, sem limite de valor.

  5. resolved Aug 22, 2025, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 21, 2025

Problema no envio de e-mails

Detected by Pingoru
Jun 21, 2025, 12:20 AM UTC
Resolved
Jun 21, 2025, 11:48 AM UTC
Duration
11h 27m
Affected: Envio de e-mails
Timeline · 2 updates
  1. identified Jun 21, 2025, 12:20 AM UTC

    Identificamos um problema com nosso provedor de envio de e-mails que está impedindo o envio de mensagens como: comprovantes, notificações de lote, recuperação de senha, códigos de autenticação, entre outras. Estamos em contato com o fornecedor e trabalhando ativamente para que a situação seja resolvida o mais breve possível. --- We’ve identified an issue with our email delivery provider that is currently preventing the sending of messages such as receipts, batch notifications, password recovery emails, authentication codes, and others. We are already in contact with the provider and actively working to resolve the issue as quickly as possible.

  2. resolved Jun 21, 2025, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →